Technical Support Center
Get help with the Performance Evaluation System
Quick Solutions
Common issues and their solutions
Password Issues
Reset your password or unlock account
Login Problems
Trouble accessing your account
Evaluation Access
Can't view or submit evaluations
System Status
Contact Support
Get in touch with our technical team
Support Hours
Mon - Fri: 8:30 AM - 5:30 PM
Sat: 9:00 AM - 1:00 PM
Frequently Asked Questions
Quick answers to common questions
I forgot my password. What should I do?
Contact the IT support team at support@merqconsultancy.org or call +251 913 391 985 to reset your password.
I can't see my evaluation reports.
Ensure you're logged in with the correct account and check if the evaluation period is active. If issues persist, contact your supervisor or IT support.
The system is running slow.
Try refreshing the page, clearing your browser cache, or using a different browser. If the problem continues, report it to IT support.
I can't submit my evaluation form.
Check if all required fields are completed and ensure you have a stable internet connection. If the problem persists, contact support.
Need Immediate Assistance?
Our support team is ready to help you resolve any technical issues quickly.